---
title: "Chien-Sheng Wu — papers of 2025 — Elamur Research"
description: "Chien-Sheng Wu — papers of 2025: 1 paper on Elamur Research, the most cited first — what each work is about in our own words."
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[home](https://md.research.elamur.ai/free/en/) / [authors](https://md.research.elamur.ai/free/en/authors/) / [Chien-Sheng Wu](https://md.research.elamur.ai/free/en/authors/chien-sheng-wu/) / 2025

# Chien-Sheng Wu — papers of 2025 — Elamur Research

1 paper · [all years of Chien-Sheng Wu](https://md.research.elamur.ai/free/en/authors/chien-sheng-wu/#years)

**[CRMArena: Understanding the Capacity of LLM Agents to Perform Professional CRM Tasks in Realistic Environments](https://md.research.elamur.ai/free/en/papers/huang-2025-crmarena-understanding-capacity-llm-agents/) [Conference of the North American Chapter of the Association for Computational Linguistics (NAACL)](https://md.research.elamur.ai/free/en/venues/naacl/)**Kung-Hsiang Huang, Akshara Prabhakar, Sidharth Dhawan, et al.*2025 · 30 citations*