--- title: "Heung-Yeung Shum — author profile and papers in our library" description: "Heung-Yeung Shum, Hong Kong University of Science and Technology: 2 papers on Elamur Research (2018–2025), h-index 90 — affiliations…" canonical: "https://research.elamur.ai/free/en/authors/heung-yeung-shum/" --- [Elamur Research](https://md.research.elamur.ai/free/en/) · [this page in HTML](https://research.elamur.ai/free/en/authors/heung-yeung-shum/) [home](https://md.research.elamur.ai/free/en/) / [authors](https://md.research.elamur.ai/free/en/authors/) / Heung-Yeung Shum # Heung-Yeung Shum Heung-Yeung Shum has 2 papers in our library, in 2018–2025, most of them on [Dialogue systems](https://md.research.elamur.ai/free/en/topics/dialogue-systems/); often with [Daxin Jiang](https://md.research.elamur.ai/free/en/authors/daxin-jiang/), [Jianfeng Gao](https://md.research.elamur.ai/free/en/authors/jianfeng-gao/), [Jingcheng Hu](https://md.research.elamur.ai/free/en/authors/jingcheng-hu/). 2 papers in our library · 2018–2025 [OpenAlex](https://openalex.org/A5061000201) · [ORCID](https://orcid.org/0000-0002-4684-911X) · [**h-index 90**](https://openalex.org/authors/A5061000201) · [412 works](https://openalex.org/works?filter=author.id:A5061000201) · [34,714 citations](https://openalex.org/works?filter=author.id:A5061000201&sort=cited_by_count:desc) OpenAlex, 2026-10-14 [📄 2 works in our library](https://md.research.elamur.ai/free/en/authors/heung-yeung-shum/#papers) · [🔗 Cited 345 times in our library](https://md.research.elamur.ai/free/en/authors/heung-yeung-shum/cited-by/) · [1 more in our library without a page yet](#also) · [⭐ Paper Stars ranking: #2475](https://md.research.elamur.ai/free/en/paper-stars/page/25/#star-2475) The profile is the library's match of the name; two people with one name are not always told apart. Elsewhere: [Google Scholar](https://scholar.google.com/citations?view_op=search_authors&mauthors=Heung-Yeung+Shum) · [Semantic Scholar](https://www.semanticscholar.org/search?q=Heung-Yeung+Shum) · [dblp](https://dblp.org/search?q=Heung-Yeung+Shum) · [ACL Anthology](https://aclanthology.org/search/?q=Heung-Yeung+Shum) ## Affiliations [🎓**Hong Kong University of Science and Technology** Hong Kong · China 2004–2026 · 9 papers*current*](https://md.research.elamur.ai/free/en/universities/hong-kong-university-of-science-and-technology/) · [🎓**Tsinghua University** Beijing · China 2008–2026 · 8 papers*current*](https://md.research.elamur.ai/free/en/universities/tsinghua-university/) · [🏢**Microsoft Research Asia** Beijing · China 1999–2020 · 224 papers](https://md.research.elamur.ai/free/en/companies/microsoft-research-asia/) · [🏢**Microsoft** Redmond · United States 1996–2025 · 68 papers](https://md.research.elamur.ai/free/en/companies/microsoft/) · [🎓**Carnegie Mellon University** Pittsburgh · United States 1993–2003 · 17 papers](https://md.research.elamur.ai/free/en/universities/carnegie-mellon-university/) · [🎓**University of Hong Kong** Pok Fu Lam · China 1990–2007 · 7 papers](https://md.research.elamur.ai/free/en/universities/university-of-hong-kong/) · [🏢**Microsoft Research** Cambridge · United Kingdom 2003–2004 · 5 papers](https://md.research.elamur.ai/free/en/companies/microsoft-research-united-kingdom/) · [🎓**Institute of Electrical and Electronics Engineers** Piscataway · United States 2004–2006 · 2 papers](https://ror.org/01n002310) From the bylines of their papers (OpenAlex, 2026-10-14), ORCID and Wikidata; institutions on papers are matched by machine. 3 more institutions on single bylines are not listed. ## Fields, topics and concepts Of its works in our library, with the number of works on each. 📚 Shelves 6 The field of science this work belongs to (OpenAlex fields).[Artificial Intelligence · 2 works](https://md.research.elamur.ai/free/en/shelves/computer-science/artificial-intelligence/) · [Arts and Humanities · 2 works](https://md.research.elamur.ai/free/en/shelves/arts-and-humanities/) · [Computer Science · 2 works](https://md.research.elamur.ai/free/en/shelves/computer-science/) · [Language and Linguistics · 2 works](https://md.research.elamur.ai/free/en/shelves/arts-and-humanities/language-and-linguistics/) · [Psychology · 1 work](https://md.research.elamur.ai/free/en/shelves/psychology/) · [Social Psychology · 1 work](https://md.research.elamur.ai/free/en/shelves/psychology/social-psychology/) 🧭 Topics 1 Research subjects and languages the work is about.[Dialogue systems · 1 work](https://md.research.elamur.ai/free/en/topics/dialogue-systems/) 💡 Concepts 1 Key ideas and methods explained on our concept pages.[Chatbots · 1 work](https://md.research.elamur.ai/free/en/concepts/chatbot/) ## Works by year ### 2020s [**2025** 1 paper](https://md.research.elamur.ai/free/en/authors/heung-yeung-shum/year/2025/) ### 2010s [**2018** 1 paper](https://md.research.elamur.ai/free/en/authors/heung-yeung-shum/year/2018/) ## Papers The most cited first (OpenAlex and our library). 1. **[The Design and Implementation of XiaoIce, an Empathetic Social Chatbot](https://md.research.elamur.ai/free/en/papers/zhou-2018-design-implementation-xiaoice-empathetic-social/)** *(2018 · 872 citations)* Most dialogue systems either chat briefly or complete tasks. This paper reports on Microsoft XiaoIce, an open-domain social chatbot built to become a long-term companion that meets users' needs for communication, affection and belonging. The authors combine IQ (knowledge, language and image understanding, a large set… 2. **[Open-Reasoner-Zero: An Open Source Approach to Scaling Up Reinforcement Learning on the Base Model](https://md.research.elamur.ai/free/en/papers/hu-2025-open-reasoner-zero-open-source/)** *(2025 · 128 citations)* DeepSeek-R1-Zero showed that reinforcement learning applied directly to a base language model can steadily improve reasoning, but its training recipe was only briefly described and not reproducible. ## All works 3 works of theirs in our library, the most cited first; 2 with a page here, the others link their original until we summarise them. 1. **[The Design and Implementation of XiaoIce, an Empathetic Social Chatbot](https://md.research.elamur.ai/free/en/papers/zhou-2018-design-implementation-xiaoice-empathetic-social/) [Computational Linguistics](https://md.research.elamur.ai/free/en/venues/cl/)**Li Zhou, Jianfeng Gao, Di Li, et al.*2018 · 872 citations* 2. **[Mask DINO: Towards A Unified Transformer-based Framework for Object Detection and Segmentation ↗](https://doi.org/10.1109/cvpr52729.2023.00297) IEEE Computer Society Conference on Computer Vision and Pattern Recognition/Proceedings - IEEE Computer Society Conference on Computer Vision and Pattern Recognition/Proceedings · no summary yet**Feng Li et al.*2023 · 576 citations* 3. **[Open-Reasoner-Zero: An Open Source Approach to Scaling Up Reinforcement Learning on the Base Model](https://md.research.elamur.ai/free/en/papers/hu-2025-open-reasoner-zero-open-source/) [Conference on Neural Information Processing Systems (NeurIPS)](https://md.research.elamur.ai/free/en/venues/neural-information-processing-systems/)**Jingcheng Hu, Yinmin Zhang, Qi Han, et al.*2025 · 128 citations* ## Co-authors here 7 co-authors with a page, the most papers together first. - [Daxin Jiang](https://md.research.elamur.ai/free/en/authors/daxin-jiang/) - [Jianfeng Gao](https://md.research.elamur.ai/free/en/authors/jianfeng-gao/) - [Jingcheng Hu](https://md.research.elamur.ai/free/en/authors/jingcheng-hu/) - [Li Zhou](https://md.research.elamur.ai/free/en/authors/li-zhou/) - [Qi Han](https://md.research.elamur.ai/free/en/authors/qi-han/) - [Xiangyu Zhang](https://md.research.elamur.ai/free/en/authors/xiangyu-zhang/) - [Yinmin Zhang](https://md.research.elamur.ai/free/en/authors/yinmin-zhang/) ## Venues Where their works here were published, the most works first, with the editions of those that have a page. - [Annual Meeting of the Association for Computational Linguistics (ACL)](https://md.research.elamur.ai/free/en/venues/acl/) - [Computational Linguistics](https://md.research.elamur.ai/free/en/venues/cl/): [Computational Linguistics 2018](https://md.research.elamur.ai/free/en/venues/cl/2018/) - [Conference on Neural Information Processing Systems (NeurIPS)](https://md.research.elamur.ai/free/en/venues/neural-information-processing-systems/): [NeurIPS 2025](https://md.research.elamur.ai/free/en/venues/neural-information-processing-systems/2025/) - IEEE Computer Society Conference on Computer Vision and Pattern Recognition/Proceedings - IEEE Computer Society Conference on Computer Vision and Pattern Recognition/Proceedings ## Cited by Papers of our library cite their works 345 times (of the 149,439 papers whose bibliographies we read); [68 citing papers with a page here →](https://md.research.elamur.ai/free/en/authors/heung-yeung-shum/cited-by/). Updated 1 November 2026