---
title: "Heung-Yeung Shum — papers of 2018 — Elamur Research"
description: "Heung-Yeung Shum — papers of 2018: 1 paper on Elamur Research, the most cited first — what each work is about in our own words."
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[home](https://md.research.elamur.ai/free/en/) / [authors](https://md.research.elamur.ai/free/en/authors/) / [Heung-Yeung Shum](https://md.research.elamur.ai/free/en/authors/heung-yeung-shum/) / 2018

# Heung-Yeung Shum — papers of 2018 — Elamur Research

1 paper · [all years of Heung-Yeung Shum](https://md.research.elamur.ai/free/en/authors/heung-yeung-shum/#years)

**[The Design and Implementation of XiaoIce, an Empathetic Social Chatbot](https://md.research.elamur.ai/free/en/papers/zhou-2018-design-implementation-xiaoice-empathetic-social/) [Computational Linguistics](https://md.research.elamur.ai/free/en/venues/cl/)**Li Zhou, Jianfeng Gao, Di Li, et al.*2018 · 872 citations*