--- title: "Mauajama Firdaus — author profile and papers in our library" description: "Mauajama Firdaus, University of Alberta: 3 papers on Elamur Research (2022–2024), h-index 18 — affiliations, topics, co-authors and who…" canonical: "https://research.elamur.ai/free/en/authors/mauajama-firdaus/" --- [Elamur Research](https://md.research.elamur.ai/free/en/) · [this page in HTML](https://research.elamur.ai/free/en/authors/mauajama-firdaus/) [home](https://md.research.elamur.ai/free/en/) / [authors](https://md.research.elamur.ai/free/en/authors/) / Mauajama Firdaus # Mauajama Firdaus Mauajama Firdaus has 3 papers in our library, in 2022–2024, most of them on [Dialogue systems](https://md.research.elamur.ai/free/en/topics/dialogue-systems/), [Sentiment & emotion](https://md.research.elamur.ai/free/en/topics/sentiment-emotion/); often with [Asif Ekbal](https://md.research.elamur.ai/free/en/authors/asif-ekbal/), [Priyanshu Priya](https://md.research.elamur.ai/free/en/authors/priyanshu-priya/), [Pushpak Bhattacharyya](https://md.research.elamur.ai/free/en/authors/pushpak-bhattacharyya/). 3 papers in our library · 2022–2024 [OpenAlex](https://openalex.org/A5089625578) · [ORCID](https://orcid.org/0000-0001-7485-5974) · [**h-index 18**](https://openalex.org/authors/A5089625578) · [61 works](https://openalex.org/works?filter=author.id:A5089625578) · [827 citations](https://openalex.org/works?filter=author.id:A5089625578&sort=cited_by_count:desc) OpenAlex, 2026-10-14 [📄 3 works in our library](https://md.research.elamur.ai/free/en/authors/mauajama-firdaus/#papers) · [🔗 Cited 63 times in our library](https://md.research.elamur.ai/free/en/authors/mauajama-firdaus/cited-by/) · [2 more in our library without a page yet](#also) · [⭐ Paper Stars ranking: #8074](https://md.research.elamur.ai/free/en/paper-stars/page/81/#star-8074) The profile is the library's match of the name; two people with one name are not always told apart. Elsewhere: [Google Scholar](https://scholar.google.com/citations?view_op=search_authors&mauthors=Mauajama+Firdaus) · [Semantic Scholar](https://www.semanticscholar.org/search?q=Mauajama+Firdaus) · [dblp](https://dblp.org/search?q=Mauajama+Firdaus) · [ACL Anthology](https://aclanthology.org/search/?q=Mauajama+Firdaus) ## Affiliations [🎓**University of Alberta** Edmonton · Canada 2023–2025 · 14 papers*current*](https://md.research.elamur.ai/free/en/universities/university-of-alberta/) · [🎓**Indian Institute of Technology Dhanbad** Dhanbad · India 2024–2025 · 3 papers*current*](https://ror.org/013v3cc28) · [🎓**Indian Institute of Technology Patna** Patna · India 2018–2024 · 33 papers](https://md.research.elamur.ai/free/en/universities/indian-institute-of-technology-patna/) From the bylines of their papers (OpenAlex, 2026-10-14), ORCID and Wikidata; institutions on papers are matched by machine. 4 more institutions on single bylines are not listed. ## Fields, topics and concepts Of its works in our library, with the number of works on each. 📚 Shelves 6 The field of science this work belongs to (OpenAlex fields).[Artificial Intelligence · 3 works](https://md.research.elamur.ai/free/en/shelves/computer-science/artificial-intelligence/) · [Arts and Humanities · 3 works](https://md.research.elamur.ai/free/en/shelves/arts-and-humanities/) · [Computer Science · 3 works](https://md.research.elamur.ai/free/en/shelves/computer-science/) · [Language and Linguistics · 3 works](https://md.research.elamur.ai/free/en/shelves/arts-and-humanities/language-and-linguistics/) · [Experimental and Cognitive Psychology · 1 work](https://md.research.elamur.ai/free/en/shelves/psychology/experimental-and-cognitive-psychology/) · [Psychology · 1 work](https://md.research.elamur.ai/free/en/shelves/psychology/) 🧭 Topics 2 Research subjects and languages the work is about.[Dialogue systems · 2 works](https://md.research.elamur.ai/free/en/topics/dialogue-systems/) · [Sentiment & emotion · 1 work](https://md.research.elamur.ai/free/en/topics/sentiment-emotion/) ## Works by year ### 2020s [**2024** 1 paper](https://md.research.elamur.ai/free/en/authors/mauajama-firdaus/year/2024/) · [**2023** 1 paper](https://md.research.elamur.ai/free/en/authors/mauajama-firdaus/year/2023/) · [**2022** 1 paper](https://md.research.elamur.ai/free/en/authors/mauajama-firdaus/year/2022/) ## Papers The most cited first (OpenAlex and our library). 1. **[Computational Politeness in Natural Language Processing: A Survey](https://md.research.elamur.ai/free/en/papers/priya-2024-computational-politeness-natural-language-processing/)** *(2024 · 34 citations)* This survey maps the research area that tries to detect and generate politeness in text automatically. It starts from linguistic theory and covers several traditions: maxim-based accounts (Grice's Cooperative Principle and Leech's Politeness Principle), face-based, discursive, relational and frame-based views. It… 2. **[PoliSe: Reinforcing Politeness Using User Sentiment for Customer Care Response Generation](https://md.research.elamur.ai/free/en/papers/firdaus-2022-polise-reinforcing-politeness-user-sentiment/)** *(2022 · 5 citations)* The paper addresses customer-care dialogue. A neutral, generic agent reply, such as "Send us a dm", is rewritten into a courteous one, and the kind of courtesy depends on how the customer feels. An upset customer should get apology or reassurance. A happy customer should get thanks or a greeting. Because no… 3. **[Mixing It Up: Inducing Empathy and Politeness using Multiple Behaviour-aware Generators for Conversational Systems](https://md.research.elamur.ai/free/en/papers/firdaus-2023-mixing-it-up-inducing-empathy/)** *(2023 · 2 citations)* The paper addresses customer-care dialogue. An agent's reply should be helpful, and its form of politeness should also suit the customer's mood. The authors split politeness into five behaviours: appreciation, empathy, apology, greeting and assurance. They define a new task of generating replies guided by one of… ## All works 5 works of theirs in our library, the most cited first; 3 with a page here, the others link their original until we summarise them. 1. **[MEISD: A Multimodal Multi-Label Emotion, Intensity and Sentiment Dialogue Dataset for Emotion Recognition and Sentiment Analysis in Conversations ↗](https://aclanthology.org/2020.coling-main.393/) Proceedings of the 28th International Conference on Computational Linguistics · no summary yet**Mauajama Firdaus et al.*2020 · 77 citations* 2. **[Prompt-Based Editing for Text Style Transfer ↗](https://aclanthology.org/2023.findings-emnlp.381/) Findings of the Association for Computational Linguistics: EMNLP 2023 · no summary yet**Guoqing Luo et al.*2023 · 39 citations* 3. **[Computational Politeness in Natural Language Processing: A Survey](https://md.research.elamur.ai/free/en/papers/priya-2024-computational-politeness-natural-language-processing/) [ACM Computing Surveys](https://md.research.elamur.ai/free/en/venues/acm-computing-surveys/)**Priyanshu Priya, Mauajama Firdaus, Asif Ekbal*2024 · 34 citations* 4. **[PoliSe: Reinforcing Politeness Using User Sentiment for Customer Care Response Generation](https://md.research.elamur.ai/free/en/papers/firdaus-2022-polise-reinforcing-politeness-user-sentiment/) [International Conference on Computational Linguistics (COLING)](https://md.research.elamur.ai/free/en/venues/coling/)**Mauajama Firdaus, Asif Ekbal, Pushpak Bhattacharyya*2022 · 5 citations* 5. **[Mixing It Up: Inducing Empathy and Politeness using Multiple Behaviour-aware Generators for Conversational Systems](https://md.research.elamur.ai/free/en/papers/firdaus-2023-mixing-it-up-inducing-empathy/) [Findings of the Association for Computational Linguistics](https://md.research.elamur.ai/free/en/venues/findings/)**Mauajama Firdaus, Priyanshu Priya, Asif Ekbal*2023 · 2 citations* ## Co-authors here 3 co-authors with a page, the most papers together first. - [Asif Ekbal](https://md.research.elamur.ai/free/en/authors/asif-ekbal/) ×3 - [Priyanshu Priya](https://md.research.elamur.ai/free/en/authors/priyanshu-priya/) ×2 - [Pushpak Bhattacharyya](https://md.research.elamur.ai/free/en/authors/pushpak-bhattacharyya/) ## Venues Where their works here were published, the most works first, with the editions of those that have a page. - [International Conference on Computational Linguistics (COLING)](https://md.research.elamur.ai/free/en/venues/coling/) ×2: [COLING 2022](https://md.research.elamur.ai/free/en/venues/coling/2022/) - [ACM Computing Surveys](https://md.research.elamur.ai/free/en/venues/acm-computing-surveys/): [ACM Computing Surveys 2024](https://md.research.elamur.ai/free/en/venues/acm-computing-surveys/2024/) - [Findings of the Association for Computational Linguistics](https://md.research.elamur.ai/free/en/venues/findings/): [Findings of the Association for Computational Linguistics 2023](https://md.research.elamur.ai/free/en/venues/findings/2023/) - Findings of the Association for Computational Linguistics: EMNLP 2023 ## Cited by Papers of our library cite their works 63 times (of the 149,439 papers whose bibliographies we read); [8 citing papers with a page here →](https://md.research.elamur.ai/free/en/authors/mauajama-firdaus/cited-by/). Updated 30 October 2026