--- title: "Sahand Sabour — author profile and papers · Dialogue systems" description: "Sahand Sabour, Beijing Academy of Artificial Intelligence: 2 papers on Elamur Research (2021–2023), h-index 9 — affiliations, topics…" canonical: "https://research.elamur.ai/free/en/authors/sahand-sabour/" --- [Elamur Research](https://md.research.elamur.ai/free/en/) · [this page in HTML](https://research.elamur.ai/free/en/authors/sahand-sabour/) [home](https://md.research.elamur.ai/free/en/) / [authors](https://md.research.elamur.ai/free/en/authors/) / Sahand Sabour # Sahand Sabour Sahand Sabour has 2 papers in our library, in 2021–2023, most of them on [Dialogue systems](https://md.research.elamur.ai/free/en/topics/dialogue-systems/), [Sentiment & emotion](https://md.research.elamur.ai/free/en/topics/sentiment-emotion/); often with [Bosi Wen](https://md.research.elamur.ai/free/en/authors/bosi-wen/), [Chujie Zheng](https://md.research.elamur.ai/free/en/authors/chujie-zheng/), [Minlie Huang](https://md.research.elamur.ai/free/en/authors/minlie-huang/). 2 papers in our library · 2021–2023 [OpenAlex](https://openalex.org/A5084758279) · [ORCID](https://orcid.org/0000-0003-1927-3562) · [**h-index 9**](https://openalex.org/authors/A5084758279) · [26 works](https://openalex.org/works?filter=author.id:A5084758279) · [635 citations](https://openalex.org/works?filter=author.id:A5084758279&sort=cited_by_count:desc) OpenAlex, 2026-10-14 [📄 2 works in our library](https://md.research.elamur.ai/free/en/authors/sahand-sabour/#papers) · [🔗 Cited 292 times in our library](https://md.research.elamur.ai/free/en/authors/sahand-sabour/cited-by/) · [1 more in our library without a page yet](#also) · [⭐ Paper Stars ranking: #3561](https://md.research.elamur.ai/free/en/paper-stars/page/36/#star-3561) The profile is the library's match of the name; two people with one name are not always told apart. Elsewhere: [Google Scholar](https://scholar.google.com/citations?view_op=search_authors&mauthors=Sahand+Sabour) · [Semantic Scholar](https://www.semanticscholar.org/search?q=Sahand+Sabour) · [dblp](https://dblp.org/search?q=Sahand+Sabour) · [ACL Anthology](https://aclanthology.org/search/?q=Sahand+Sabour) ## Affiliations [🎓**Tsinghua University** Beijing · China 2021–2026 · 19 papers*current*](https://md.research.elamur.ai/free/en/universities/tsinghua-university/) · [🔬**Beijing Academy of Artificial Intelligence** Beijing · China 2026 · 1 paper*current*](https://md.research.elamur.ai/free/en/labs/beijing-academy-of-artificial-intelligence/) · [🔬**Beijing National Research Center for Information Science and Technology** Beijing · China 2021–2025 · 8 papers](https://md.research.elamur.ai/free/en/labs/beijing-national-research-center-for-information-science-and-technology/) · [🔬**State Key Laboratory of Intelligent Technology and Systems** Beijing 2021–2025 · 8 papers](https://md.research.elamur.ai/free/en/labs/state-key-laboratory-of-intelligent-technology-and-systems/) From the bylines of their papers (OpenAlex, 2026-10-14), ORCID and Wikidata; institutions on papers are matched by machine. ## Concepts, shelves and topics Of its works in our library: the number of works on each and its rating among them. 📚 Shelves 6 The field of science this work belongs to (OpenAlex fields).[Artificial Intelligence · 2 works](https://md.research.elamur.ai/free/en/shelves/computer-science/artificial-intelligence/) · [Arts and Humanities · 2 works](https://md.research.elamur.ai/free/en/shelves/arts-and-humanities/) · [Computer Science · 2 works](https://md.research.elamur.ai/free/en/shelves/computer-science/) · [Language and Linguistics · 2 works](https://md.research.elamur.ai/free/en/shelves/arts-and-humanities/language-and-linguistics/) · [Experimental and Cognitive Psychology · 1 work](https://md.research.elamur.ai/free/en/shelves/psychology/experimental-and-cognitive-psychology/) · [Psychology · 1 work](https://md.research.elamur.ai/free/en/shelves/psychology/) 🧭 Topics 2 Research subjects and languages the work is about.[Dialogue systems · 2 works](https://md.research.elamur.ai/free/en/topics/dialogue-systems/) · [Sentiment & emotion · 1 work](https://md.research.elamur.ai/free/en/topics/sentiment-emotion/) ## Works by year ### 2020s [**2023** 1 paper CharacterGLM: Customizing Chinese Conversational AI Characters with Large Language Models](https://md.research.elamur.ai/free/en/papers/zhou-2023-characterglm-customizing-chinese-conversational-ai/) · [**2021** 1 paper Towards Emotional Support Dialog Systems](https://md.research.elamur.ai/free/en/papers/liu-2021-emotional-support-dialog-systems/) ## Papers The most cited first (OpenAlex and our library). 1. **[Towards Emotional Support Dialog Systems](https://md.research.elamur.ai/free/en/papers/liu-2021-emotional-support-dialog-systems/)** *(2021 · 391 citations)* This ACL-IJCNLP 2021 paper argues that dialog systems lack the ability to provide real emotional support. Earlier work on emotional chatting or empathetic responding only expresses emotion or recognizes feelings. It does not explore a person's problem or help them act on it. The authors define a new task, Emotional… 2. **[CharacterGLM: Customizing Chinese Conversational AI Characters with Large Language Models](https://md.research.elamur.ai/free/en/papers/zhou-2023-characterglm-customizing-chinese-conversational-ai/)** *(2023 · 59 citations)* General-purpose LLMs are mostly trained on short, task-oriented exchanges. As a result, they handle long social conversations poorly, especially when asked to stay in a specific persona. Prompting them to role-play tends to lose consistency and liveliness over many turns. Classic persona-based dialogue covers only… ## All works 3 works of theirs in our library, the most cited first; 2 with a page here, the others link their original until we summarise them. 1. **[Towards Emotional Support Dialog Systems](https://md.research.elamur.ai/free/en/papers/liu-2021-emotional-support-dialog-systems/) [Annual Meeting of the Association for Computational Linguistics (ACL)](https://md.research.elamur.ai/free/en/venues/acl/)**Siyang Liu, Chujie Zheng, Orianna Demasi, et al.*2021 · 391 citations* 2. **[EmoBench: Evaluating the Emotional Intelligence of Large Language Models](https://aclanthology.org/2024.acl-long.326/) Proceedings of the 62nd Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers) · original ↗ · no summary yet**Sahand Sabour et al.*2024 · 88 citations* 3. [**CharacterGLM: Customizing Chinese Conversational AI Characters with Large Language Models arXiv:2311.16832**Jinfeng Zhou, Zhuang Chen, Dazhen Wan, et al.*2023 · 59 citations*](https://md.research.elamur.ai/free/en/papers/zhou-2023-characterglm-customizing-chinese-conversational-ai/) ## Co-authors here 9 co-authors with a page, the most papers together first. - [Bosi Wen](https://md.research.elamur.ai/free/en/authors/bosi-wen/) - [Chujie Zheng](https://md.research.elamur.ai/free/en/authors/chujie-zheng/) - [Minlie Huang](https://md.research.elamur.ai/free/en/authors/minlie-huang/) - [Xiaohan Zhang](https://md.research.elamur.ai/free/en/authors/xiaohan-zhang/) - [Yong Jiang](https://md.research.elamur.ai/free/en/authors/yong-jiang/) - [Yongkang Huang](https://md.research.elamur.ai/free/en/authors/yongkang-huang/) - [Yu Li](https://md.research.elamur.ai/free/en/authors/yu-li/) - [Zhou Yu](https://md.research.elamur.ai/free/en/authors/zhou-yu/) - [Zhuang Chen](https://md.research.elamur.ai/free/en/authors/zhuang-chen/) ## Venues Where their works here were published, the most works first, with the editions of those that have a page. - [Annual Meeting of the Association for Computational Linguistics (ACL)](https://md.research.elamur.ai/free/en/venues/acl/) ×2: [ACL 2021](https://md.research.elamur.ai/free/en/venues/acl/2021/) ## Cited by Papers of our library cite their works 292 times (of the 141,840 papers whose bibliographies we read); [17 citing papers with a page here →](https://md.research.elamur.ai/free/en/authors/sahand-sabour/cited-by/). Updated 24 October 2026