--- title: "Tom Sercu — author profile and papers · Dialogue systems" description: "Tom Sercu: 2 papers on Elamur Research (2016–2017), h-index 21 — affiliations, topics, co-authors and who cites them in our library." canonical: "https://research.elamur.ai/free/en/authors/tom-sercu/" --- [Elamur Research](https://md.research.elamur.ai/free/en/) · [this page in HTML](https://research.elamur.ai/free/en/authors/tom-sercu/) [home](https://md.research.elamur.ai/free/en/) / [authors](https://md.research.elamur.ai/free/en/authors/) / Tom Sercu # Tom Sercu Tom Sercu has 2 papers in our library, in 2016–2017, most of them on [Dialogue systems](https://md.research.elamur.ai/free/en/topics/dialogue-systems/), [Speech & spoken language](https://md.research.elamur.ai/free/en/topics/speech/), [English](https://md.research.elamur.ai/free/en/topics/english/); often with [George Saon](https://md.research.elamur.ai/free/en/authors/george-saon/), [Bhuvana Ramabhadran](https://md.research.elamur.ai/free/en/authors/bhuvana-ramabhadran/), [Gakuto Kurata](https://md.research.elamur.ai/free/en/authors/gakuto-kurata/). 2 papers in our library · 2016–2017 [OpenAlex](https://openalex.org/A5006044037) · [ORCID](https://orcid.org/0000-0003-2947-6064) · [**h-index 21**](https://openalex.org/authors/A5006044037) · [47 works](https://openalex.org/works?filter=author.id:A5006044037) · [12,835 citations](https://openalex.org/works?filter=author.id:A5006044037&sort=cited_by_count:desc) OpenAlex, 2026-10-14 [📄 2 works in our library](https://md.research.elamur.ai/free/en/authors/tom-sercu/#papers) · [🔗 Cited 36 times in our library](https://md.research.elamur.ai/free/en/authors/tom-sercu/cited-by/) · [⭐ Paper Stars ranking: #3816](https://md.research.elamur.ai/free/en/paper-stars/page/39/#star-3816) The profile is the library's match of the name; two people with one name are not always told apart. Elsewhere: [Google Scholar](https://scholar.google.com/citations?view_op=search_authors&mauthors=Tom+Sercu) · [Semantic Scholar](https://www.semanticscholar.org/search?q=Tom+Sercu) · [dblp](https://dblp.org/search?q=Tom+Sercu) · [ACL Anthology](https://aclanthology.org/search/?q=Tom+Sercu) ## Affiliations [🏢**IBM** Armonk · United States 2016–2021 · 16 papers](https://md.research.elamur.ai/free/en/companies/ibm/) · [🏢**Meta** Menlo Park · United States 2020–2023 · 10 papers](https://md.research.elamur.ai/free/en/companies/meta/) · [🔬**IBM Research - Thomas J. Watson Research Center** Yorktown Heights · United States 2015–2021 · 7 papers](https://md.research.elamur.ai/free/en/labs/ibm-research-thomas-j-watson-research-center/) · [🎓**New York University** New York · United States 2015–2016 · 2 papers](https://md.research.elamur.ai/free/en/universities/new-york-university/) From the bylines of their papers (OpenAlex, 2026-10-14), ORCID and Wikidata; institutions on papers are matched by machine. 3 more institutions on single bylines are not listed. ## Concepts, shelves and topics Of its works in our library: the number of works on each and its rating among them. 📚 Shelves 5 The field of science this work belongs to (OpenAlex fields).[Arts and Humanities · 2 works](https://md.research.elamur.ai/free/en/shelves/arts-and-humanities/) · [Computer Science · 2 works](https://md.research.elamur.ai/free/en/shelves/computer-science/) · [Artificial Intelligence · 2 works](https://md.research.elamur.ai/free/en/shelves/computer-science/artificial-intelligence/) · [Language and Linguistics · 2 works](https://md.research.elamur.ai/free/en/shelves/arts-and-humanities/language-and-linguistics/) · [Signal Processing · 2 works](https://md.research.elamur.ai/free/en/shelves/computer-science/signal-processing/) 🧭 Topics 3 Research subjects and languages the work is about.[Dialogue systems · 2 works](https://md.research.elamur.ai/free/en/topics/dialogue-systems/) · [English · 2 works](https://md.research.elamur.ai/free/en/topics/english/) · [Speech & spoken language · 2 works](https://md.research.elamur.ai/free/en/topics/speech/) ## Works by year ### 2010s [**2017** 1 paper English Conversational Telephone Speech Recognition by Humans and Machines](https://md.research.elamur.ai/free/en/papers/saon-2017-english-conversational-telephone-speech-recognition/) · [**2016** 1 paper The IBM 2016 English Conversational Telephone Speech Recognition System](https://md.research.elamur.ai/free/en/papers/saon-2016-ibm-2016-english-conversational-telephone/) ## Papers The most cited first (OpenAlex and our library). 1. **[English Conversational Telephone Speech Recognition by Humans and Machines](https://md.research.elamur.ai/free/en/papers/saon-2017-english-conversational-telephone-speech-recognition/)** *(2017 · 382 citations)* The paper tests the claim that machines reached human-level accuracy on conversational telephone speech. It also reports a stronger IBM recognizer. The authors hired the transcription vendor Appen to run their own human benchmark on the Switchboard (SWB) and CallHome (CH) subsets of the NIST Hub5 2000 test set. Three… 2. **[The IBM 2016 English Conversational Telephone Speech Recognition System](https://md.research.elamur.ai/free/en/papers/saon-2016-ibm-2016-english-conversational-telephone/)** *(2016 · 3 citations)* The paper reports how IBM pushed English conversational telephone speech recognition to a record word error rate of 6.6% on the Switchboard portion of the Hub5 2000 evaluation. ## Co-authors here 8 co-authors with a page, the most papers together first. - [George Saon](https://md.research.elamur.ai/free/en/authors/george-saon/) ×2 - [Bhuvana Ramabhadran](https://md.research.elamur.ai/free/en/authors/bhuvana-ramabhadran/) - [Gakuto Kurata](https://md.research.elamur.ai/free/en/authors/gakuto-kurata/) - [Hong-Kwang J. Kuo](https://md.research.elamur.ai/free/en/authors/hong-kwang-j-kuo/) - [Kartik Audhkhasi](https://md.research.elamur.ai/free/en/authors/kartik-audhkhasi/) - [Michael Picheny](https://md.research.elamur.ai/free/en/authors/michael-picheny/) - [Samuel Thomas](https://md.research.elamur.ai/free/en/authors/samuel-thomas/) - [Steven Rennie](https://md.research.elamur.ai/free/en/authors/steven-rennie/) ## Venues Where their works here were published, the most works first, with the editions of those that have a page. - [Interspeech](https://md.research.elamur.ai/free/en/venues/interspeech-usb/): [Interspeech 2017](https://md.research.elamur.ai/free/en/venues/interspeech-usb/2017/) ## Cited by Papers of our library cite their works 36 times (of the 141,840 papers whose bibliographies we read); [9 citing papers with a page here →](https://md.research.elamur.ai/free/en/authors/tom-sercu/cited-by/). Updated 24 October 2026