--- title: "ServiceNow — research, people and papers" description: "ServiceNow (Santa Clara, United States): 3 works on the Elamur Research site, 0 people with a page, 713 citations; its topics, units and the institutions…" canonical: "https://research.elamur.ai/free/en/companies/servicenow/" --- [Elamur Research](https://md.research.elamur.ai/free/en/) · [this page in HTML](https://research.elamur.ai/free/en/companies/servicenow/) [home](https://md.research.elamur.ai/free/en/) / [institutions](https://md.research.elamur.ai/free/en/orgs/) / [companies](https://md.research.elamur.ai/free/en/companies/) / ServiceNow # ServiceNow Company [Santa Clara](https://md.research.elamur.ai/free/en/agglomerations/san-francisco/), [United States](https://md.research.elamur.ai/free/en/countries/united-states/)in the agglomeration of [San Francisco Bay Area](https://md.research.elamur.ai/free/en/agglomerations/san-francisco/) - [Website](https://www.servicenow.com/) - [ROR](https://ror.org/05xr0bc04) - [OpenAlex](https://openalex.org/I4210167039) [**3** works in our library](https://md.research.elamur.ai/free/en/companies/servicenow/#works) · [**6** people with a page](https://md.research.elamur.ai/free/en/companies/servicenow/#authors) · [**713** citations of these works](https://md.research.elamur.ai/free/en/companies/servicenow/#works) · [**396** citations in our library](https://md.research.elamur.ai/free/en/companies/servicenow/#works) ## People (6) Authors with a page here who worked or studied at ServiceNow: first those whose cited work was done most here; beside each, their citations. **Also published with this affiliation (6)** Matched by the bylines of their papers, not confirmed: few papers there, or a small part of their work. - [Dzmitry Bahdanau](https://md.research.elamur.ai/free/en/authors/dzmitry-bahdanau/) — 2021–2024 on 12 papers · 6 papers here · 56,164 citations - [Siva Reddy](https://md.research.elamur.ai/free/en/authors/siva-reddy/) — 2022–2025 on 4 papers · 9 papers here · 7,887 citations - [Vikas Yadav](https://md.research.elamur.ai/free/en/authors/vikas-yadav/) — 2025 on 3 papers · 3 papers here · 6,186 citations - [Ehsan Kamalloo](https://md.research.elamur.ai/free/en/authors/ehsan-kamalloo/) — current · 2025–2026 on 2 papers · 2 papers here · 536 citations - [Spandana Gella](https://md.research.elamur.ai/free/en/authors/spandana-gella/) — current · 2024–2026 on 12 papers · 2 papers here · 289 citations - [Quan Hung Tran](https://md.research.elamur.ai/free/en/authors/quan-hung-tran/) — 2024 on 2 papers · 3 papers here · 158 citations ## Works in our library (3) The most cited first (OpenAlex citations plus our library's). - [UnifiedSKG: Unifying and Multi-Tasking Structured Knowledge Grounding with Text-to-Text Language Models](https://md.research.elamur.ai/free/en/papers/xie-2022-unifiedskg-unifying-multi-tasking-structured/) — Tianbao Xie, Chen Henry Wu, Peng Shi, et al. · 2022 · 405 citations - [BigCodeBench: Benchmarking Code Generation with Diverse Function Calls and Complex Instructions](https://md.research.elamur.ai/free/en/papers/zhuo-2024-bigcodebench-benchmarking-code-generation-diverse/) — Terry Yue Zhuo, Minh Chien Vu, Jenny Chim, et al. · 2024 · 163 citations - [The BigScience ROOTS Corpus: A 1.6TB Composite Multilingual Dataset](https://md.research.elamur.ai/free/en/papers/lauren-ccon-2023-bigscience-roots-corpus-1-6tb/) — Hugo Laurençon, Lucile Saulnier, Thomas Wang, et al. · 2023 · 145 citations ## Topics Topics of its works in our library, with the number of works on each. [Language models & pretraining (1)](https://md.research.elamur.ai/free/en/topics/language-models/) · [Multilingual & cross-lingual NLP (1)](https://md.research.elamur.ai/free/en/topics/multilingual-nlp/) · [Code & programming languages (1)](https://md.research.elamur.ai/free/en/topics/code-and-programming/) ## Fields [Natural language processing (2)](https://md.research.elamur.ai/free/en/shelves/nlp/) · [AI & machine learning (1)](https://md.research.elamur.ai/free/en/shelves/ai/) ## Collaborates with Institutions on the bylines of the same works here; the number is the works they share. [University of California, Berkeley 2](https://md.research.elamur.ai/free/en/universities/university-of-california-berkeley/) [University of Washington 2](https://md.research.elamur.ai/free/en/universities/university-of-washington/) [Carnegie Mellon University 2](https://md.research.elamur.ai/free/en/universities/carnegie-mellon-university/) [Allen Institute for Artificial Intelligence 2](https://md.research.elamur.ai/free/en/labs/allen-institute-for-artificial-intelligence/) [University of Illinois Urbana-Champaign 2](https://md.research.elamur.ai/free/en/universities/university-of-illinois-urbana-champaign/) [Massachusetts Institute of Technology 2](https://md.research.elamur.ai/free/en/universities/massachusetts-institute-of-technology/) [Cornell University 2](https://md.research.elamur.ai/free/en/universities/cornell-university/) [Queen Mary University of London 2](https://md.research.elamur.ai/free/en/universities/queen-mary-university-of-london/) [Google 1](https://md.research.elamur.ai/free/en/companies/google/) [Stanford University 1](https://md.research.elamur.ai/free/en/universities/stanford-university/) [University of Edinburgh 1](https://md.research.elamur.ai/free/en/universities/university-of-edinburgh/) [Monash University 1](https://md.research.elamur.ai/free/en/universities/monash-university/) Works and people from the bylines of the papers (OpenAlex): a person listed here worked or studied at ServiceNow; employment or education is named only where the person's ORCID record or Wikidata says so. Institution data from ROR and OpenAlex.