---
title: "Deep Dialog Act Recognition using Multiple Token, Segment, and"
description: "The authors break the problem into three representation levels and test options at each one. 1.38 points. 63 references, cited by 8 papers here."
authors: ["Eugenio Ribeiro; Ricardo Ribeiro;", "David Martins de Matos"]
year: 2018
venue: "arXiv:1807.08587"
source: "https://arxiv.org/abs/1807.08587"
doi: "10.48550/arxiv.1807.08587"
arxiv: "1807.08587"
licence: "arXiv non-exclusive distribution licence (read only, no redistribution)"
licence_url: "http://arxiv.org/licenses/nonexclusive-distrib/1.0/"
summary_licence: "Elamur Cosmic License"
canonical: "https://research.elamur.ai/free/en/papers/ribeiro-2018-deep-dialog-act-recognition-using/"
---
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# Deep Dialog Act Recognition using Multiple Token, Segment, and Context Information Representations

**Authors:** [Eugenio Ribeiro; Ricardo Ribeiro;](https://md.research.elamur.ai/free/en/authors/eugenio-ribeiro/) and [David Martins de Matos](https://md.research.elamur.ai/free/en/authors/david-martins-de-matos/) · **Year:** 2018 · **Venue:** [arXiv:1807.08587](https://md.research.elamur.ai/free/en/venues/journal-of-artificial-intelligence-research/) ([Journal of Artificial Intelligence Research 2018](https://md.research.elamur.ai/free/en/venues/journal-of-artificial-intelligence-research/2018/)) · **Publisher:** [AI Access Foundation](https://md.research.elamur.ai/free/en/publishers/ai-access-foundation/) · **Licence:** [arXiv non-exclusive distribution licence (read only, no redistribution)](http://arxiv.org/licenses/nonexclusive-distrib/1.0/)

**Links:** [Publisher's page](https://arxiv.org/abs/1807.08587) · [PDF](https://arxiv.org/pdf/1807.08587) · [DOI 10.48550/arxiv.1807.08587](https://doi.org/10.48550/arxiv.1807.08587) · [arXiv 1807.08587](https://arxiv.org/abs/1807.08587) · [OpenAlex](https://openalex.org/W2883439102)

**Citations:** 10 citations (OpenAlex, 2026-10-14) · [8](https://md.research.elamur.ai/free/en/papers/ribeiro-2018-deep-dialog-act-recognition-using/cited-by/) in our library, of the 141,840 papers whose bibliographies we read

## Summary
The paper tackles automatic dialog act recognition: deciding what a speaker intends with each segment of a dialog, such as a question, a statement or an agreement. The authors break the problem into three representation levels and test options at each one. At the token level they combine word-level input (classic and contextualized BERT embeddings), character-level input aimed at morphological cues, and a functional abstraction that hides words and keeps segment structure. At the segment level they compare RNN- and CNN-based encoders. At the context level they encode the labels of earlier segments, condensed by a recurrent summarizer, together with turn-taking history. Experiments on SwDA and MRDA, including replications of earlier state-of-the-art systems on the same splits, show the combined system beating prior work. The margin is about 2 points on SwDA and over 10 points on MRDA. When future segments are also visible, as they are to a human annotator, the system roughly matches human agreement on SwDA and exceeds it on MRDA. The work shows that well-chosen inputs and context matter more than elaborate segment encoders.

## Key points
- Evaluated on two English corpora: Switchboard Dialog Act Corpus (SwDA) and ICSI Meeting Recorder Dialog Act Corpus (MRDA).
- With BERT word embeddings, replacing the segment encoder with plain max pooling cost under one percentage point on SwDA and almost nothing on MRDA. The authors kept a CNN encoder because it is cheaper.
- The character-level CNN uses windows of 3, 5 and 7 characters, aimed at affixes and lemmas.
- Context works best as a recurrent summary of earlier segments' predicted labels. On SwDA, the gap between gold-label context and the classifier's own predictions was only 1.38 points. For turn-taking, a flat flag over the three previous segments worked best.
- With past and future context, the system passed the 84% inter-annotator agreement on the SwDA validation set but stayed 1.66 points below it on the test set.

## Interesting ideas
- Feed context to the model as the *labels* of earlier units, condensed into a running summary, instead of their raw words; this keeps context compact and order-aware.
- Measure the upper bound by giving the model gold context, then compare it with self-predicted context to see how much errors propagate.
- Choose character window sizes on purpose, matching typical affix lengths, rather than tuning them blindly, so the morphology cues are interpretable.
- Abstract words away into functional or syntactic units so the classifier attends to segment structure, which signals acts like questions or commands.
- Ablate down to the simplest encoder (max pooling) and replicate competing systems on identical splits before claiming gains.

## For Mova

How these ideas could serve Mova, our small open language model — its files, stages and tests:

- **I1** (frames): the speech-act layer in prag could use the sequence of already-assigned speech acts from earlier sentences as an explicit, explainable feature for labeling the current one.
- **I2** (learn): any stage that consumes its own earlier outputs (coreference, event order) can report a gold-vs-predicted gap as a standard diagnostic of error cascades.
- **I3** (tokens): the en tagger could expose fixed prefix/suffix windows as named features, making it explainable why a word got a given tag or mood.
- **I4** (frames): speech-act detection can key on UD tree shapes (aux inversion, imperative root, wh-word position) rather than on lexical items.
- **I5** (learn): every new parser or reader component should be benchmarked against a trivial baseline and re-run rivals on the same data, as a built-in negative control.

*Our summary of the paper, in our own words — not its text. The work belongs to its authors; read it at the links above.*

## Institutions

- [Instituto de Engenharia de Sistemas e Computadores Investigação e Desenvolvimento](https://md.research.elamur.ai/free/en/labs/instituto-de-engenharia-de-sistemas-e-computadores-investigacao-e/) — Research institute, Lisbon, Portugal · 21 works · 3,723 citations
- [Instituto Superior Técnico](https://md.research.elamur.ai/free/en/universities/instituto-superior-tecnico/) — University, Lisbon, Portugal · 28 works · 3,944 citations
- [Iscte – Instituto Universitário de Lisboa](https://md.research.elamur.ai/free/en/universities/iscte-instituto-universitario-de-lisboa/) — University, Lisbon, Portugal · 5 works · 34 citations

📚 Shelves (4): [🖥️ Computer Science](https://md.research.elamur.ai/free/en/shelves/computer-science/) · 9,086 works · [🤖 Artificial Intelligence](https://md.research.elamur.ai/free/en/shelves/computer-science/artificial-intelligence/) · 8,889 works · [🎭 Arts and Humanities](https://md.research.elamur.ai/free/en/shelves/arts-and-humanities/) · 9,296 works · [🗣️ Language and Linguistics](https://md.research.elamur.ai/free/en/shelves/arts-and-humanities/language-and-linguistics/) · 9,206 works

🧭 Topics (2): [🗨️ Dialogue systems](https://md.research.elamur.ai/free/en/topics/dialogue-systems/) · 401 works · [💬 Speech act theory](https://md.research.elamur.ai/free/en/topics/speech-act-theory/) · 160 works

## Cite

Cite as: Eugenio Ribeiro; Ricardo Ribeiro; and David Martins de Matos. 2018. Deep Dialog Act Recognition using Multiple Token, Segment, and Context Information Representations. arXiv:1807.08587.

The paper itself, not this page. BibTeX from the library's record of the work.

```bibtex
@misc{ribeiro2018deep,
  title = {{Deep Dialog Act Recognition using Multiple Token, Segment, and Context Information Representations}},
  author = {Eugenio Ribeiro; Ricardo Ribeiro; and David Martins {de Matos}},
  year = {2018},
  doi = {10.48550/arxiv.1807.08587},
  eprint = {1807.08587},
  archivePrefix = {arXiv},
  url = {https://doi.org/10.48550/arxiv.1807.08587}
}
```

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*Updated 24 October 2026*
