---
title: "Cheap and Fast – But is it Good? Evaluating — Snow 2008"
description: "Expert linguistic annotation is slow and costly. This paper asks whether crowds of paid non-experts on Amazon Mechanical Turk (AMT) can stand in for…"
authors: ["Rion Snow", "Brendan O'Connor", "Daniel Jurafsky", "Andrew Ng"]
year: 2008
venue: "Proceedings of the 2008 Conference on Empirical Methods in Natural Language Processing"
source: "https://aclanthology.org/D08-1027/"
licence: "CC BY-NC-SA 3.0 (ACL Anthology, before 2016)"
licence_url: "https://creativecommons.org/licenses/by-nc-sa/3.0/"
summary_licence: "Elamur Cosmic License"
canonical: "https://research.elamur.ai/free/en/papers/snow-2008-cheap-fast-but-is-it/"
---
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# Cheap and Fast – But is it Good? Evaluating Non-Expert Annotations for Natural Language Tasks

**Authors:** Rion Snow, [Brendan O'Connor](https://md.research.elamur.ai/free/en/authors/brendan-o-connor/), [Daniel Jurafsky](https://md.research.elamur.ai/free/en/authors/daniel-jurafsky/), [Andrew Ng](https://md.research.elamur.ai/free/en/authors/andrew-ng/) · **Year:** 2008 · **Venue:** Proceedings of the 2008 Conference on Empirical Methods in Natural Language Processing · **Licence:** [CC BY-NC-SA 3.0 (ACL Anthology, before 2016)](https://creativecommons.org/licenses/by-nc-sa/3.0/)

**Links:** [Publisher's page](https://aclanthology.org/D08-1027/) · [PDF](https://aclanthology.org/D08-1027.pdf) · [OpenAlex](https://openalex.org/W7097455967)

**Citations:** 0 citations (openalex-snapshot · 2026-10-14) · [390](#cited-by) in our library, of the 140884 papers whose bibliographies we read

## Summary
Expert linguistic annotation is slow and costly. This paper asks whether crowds of paid non-experts on Amazon Mechanical Turk (AMT) can stand in for specialists. The authors picked five tasks for which expert gold labels already existed: judging emotion in text (affect recognition), rating how similar pairs of words are, deciding textual entailment (RTE), placing events in temporal order, and word sense disambiguation. They used short task descriptions with an example for each class and restricted responses to multiple-choice or bounded numeric input. They gathered ten independent annotations per item, which let them measure how label quality grows as more workers are added. On all five tasks, crowd labels agreed well with expert labels. A small number of averaged non-expert judgments typically matched one expert. For affect recognition, a classifier trained on crowd labels performed as well as, or better than, one trained on a single expert's labels. The authors also introduced a bias-correction scheme that weights workers using a small set of gold-labelled items. The work matters because it showed that large annotation projects can be run at a small fraction of the usual price, and it gave a practical recipe for checking quality.

## Key points
- **Affect data:** 100 headlines were sampled from the SemEval affective text test set. Each was rated for six emotions plus valence, with 10 annotations per label type, for 7000 labels in total. The whole collection cost US$2.00, which is 3500 labels per dollar or at least 875 expert-equivalent labels per dollar.
- **Workers needed per expert:** On average, about 4 non-expert labels per item matched the agreement of one expert. For most emotions, expert level was reached with 9 or fewer workers, often with just 2. "Fear" was the exception and never reached expert level.
- **Better gold labels:** Adding crowd labels to the expert pool raised agreement for experts. Average Pearson correlation across all tasks went from 0.580 to 0.607.
- **Bias correction:** Per-worker models were calibrated on gold items, using Laplace smoothing with 1 pseudocount, uniform priors, and 20-fold cross-validation. This beat naive majority voting on RTE-1 (about +4.0% accuracy) and on event annotation. Word sense disambiguation was already at maximum accuracy, so it could not improve.
- **Training a classifier:** A simple bag-of-words unigram affect model similar to SWAT was trained on 100 headlines and tested on 900. For five of the seven label types, a model trained on one set of crowd labels beat the average model trained on one expert's labels.

## Interesting ideas
- **Express crowd cost in expert units.** Convert cost into "expert-equivalent labels per dollar" by finding how many cheap labels match one expert. This makes annotation budgets comparable across vendors or labelling strategies, for example when planning a Ukrainian corpus.
- **Collect deliberate redundancy.** Gather many labels per item, such as ten, then resample subsets of size k to plot quality against annotator count. This tells you the cheapest redundancy level for production before you commit the full budget.
- **Calibrate workers on a gold subset.** Seed a few expert-labelled items and use them to estimate each worker's reliability, then use these estimates to weight votes. This is a cheap way to beat plain majority voting and applies to any categorical labelling job.
- **Mix many annotators to reduce bias.** A label set pooled from several people can train a better model than one consistent expert, possibly because individual biases average out. When hiring annotators, it may be worth spreading items across several people rather than relying on one.
- **Score annotators with leave-one-out agreement.** Correlate one annotator with the average of the others, and compare expert-vs-expert with crowd-vs-expert scores. This gives a fair reference point for numeric rating tasks where no single "true" label exists.

*Our summary of the paper, in our own words — not its text. The work belongs to its authors; read it at the links above.*

Fields: [Natural language processing](https://md.research.elamur.ai/free/en/shelves/nlp/)

Topics: [Evaluation & benchmarks](https://md.research.elamur.ai/free/en/topics/evaluation-benchmarks/)

## Cited by

Cited by

390 papers of our library cite it (of the 140884 whose bibliographies we read); 40 of them have a page here, 350 not yet.

- [Visual Genome: Connecting Language and Vision Using Crowdsourced Dense Image Annotations](https://md.research.elamur.ai/free/en/papers/krishna-2016-visual-genome-connecting-language-vision/)
- [Lexicon-Based Methods for Sentiment Analysis](https://md.research.elamur.ai/free/en/papers/taboada-2011-lexicon-based-methods-sentiment-analysis/)
- [Reading Tea Leaves: How Humans Interpret Topic Models](https://md.research.elamur.ai/free/en/papers/chang-2009-reading-tea-leaves-humans-interpret-topic/)
- [Improving Word Representations via Global Context and Multiple Word Prototypes](https://md.research.elamur.ai/free/en/papers/huang-2012-improving-word-representations-global-context/)
- [Better Word Representations with Recursive Neural Networks for Morphology](https://md.research.elamur.ai/free/en/papers/luong-2013-better-word-representations-recursive-neural/)
- [Can Large Language Models Transform Computational Social Science?](https://md.research.elamur.ai/free/en/papers/ziems-2023-large-language-models-transform-computational/)
- [Data-Driven Response Generation in Social Media](https://md.research.elamur.ai/free/en/papers/ritter-2011-data-driven-response-generation-social/)
- [Snips Voice Platform: an embedded Spoken Language Understanding system for private-by-design voice interfaces](https://md.research.elamur.ai/free/en/papers/coucke-2018-snips-voice-platform-embedded-spoken/)
- [Collecting Image Annotations Using Amazon's Mechanical Turk](https://md.research.elamur.ai/free/en/papers/rashtchian-2010-collecting-image-annotations-amazon-s/)
- [Multi-Prototype Vector-Space Models of Word Meaning](https://md.research.elamur.ai/free/en/papers/reisinger-2010-multi-prototype-vector-space-models/)
- [Learning Whom to Trust with MACE](https://md.research.elamur.ai/free/en/papers/hovy-2013-learning-whom-trust-mace/)
- [Inherent Disagreements in Human Textual Inferences](https://md.research.elamur.ai/free/en/papers/pavlick-2019-inherent-disagreements-human-textual-inferences/)
- [Crowdsourcing Translation: Professional Quality from Non-Professionals](https://md.research.elamur.ai/free/en/papers/zaidan-2011-crowdsourcing-translation-professional-quality-non/)
- [The “Problem” of Human Label Variation: On Ground Truth in Data, Modeling and Evaluation](https://md.research.elamur.ai/free/en/papers/plank-2022-problem-human-label-variation-ground/)
- [A Corpus for Research on Deliberation and Debate](https://md.research.elamur.ai/free/en/papers/walker-2012-corpus-research-deliberation-debate/)
- [Expert, Crowdsourced, and Machine Assessment of Suicide Risk via Online Postings](https://md.research.elamur.ai/free/en/papers/shing-2018-expert-crowdsourced-machine-assessment-suicide/)
- [The Benefits of a Model of Annotation](https://md.research.elamur.ai/free/en/papers/passonneau-2014-benefits-model-annotation/)
- [An Empirical Study on Compositionality in Compound Nouns](https://md.research.elamur.ai/free/en/papers/reddy-2011-empirical-study-compositionality-compound-nouns/)
- [Interpretation of Natural Language Rules in Conversational Machine Reading](https://md.research.elamur.ai/free/en/papers/saeidi-2018-interpretation-natural-language-rules-conversational/)
- [Universal Decompositional Semantics on Universal Dependencies](https://md.research.elamur.ai/free/en/papers/white-2016-universal-decompositional-semantics-universal-dependencies/)
- [Did It Happen? The Pragmatic Complexity of Veridicality Assessment](https://md.research.elamur.ai/free/en/papers/marneffe-2012-did-it-happen-pragmatic-complexity/)
- [Paraphrasing for Style](https://md.research.elamur.ai/free/en/papers/xu-2012-paraphrasing-style/)
- [Generating Coherent Event Schemas at Scale](https://md.research.elamur.ai/free/en/papers/balasubramanian-2013-generating-coherent-event-schemas-scale/)
- [Fast, Cheap, and Creative: Evaluating Translation Quality Using Amazon's Mechanical Turk](https://md.research.elamur.ai/free/en/papers/burch-2009-fast-cheap-creative-evaluating-translation/)
- [A Crowdsourced Corpus of Multiple Judgments and Disagreement on Anaphoric Interpretation](https://md.research.elamur.ai/free/en/papers/poesio-2019-crowdsourced-corpus-multiple-judgments-disagreement/)
- [Bridging the Gap: A Survey on Integrating (Human) Feedback for Natural Language Generation](https://md.research.elamur.ai/free/en/papers/fernandes-2023-bridging-gap-survey-integrating-human/)
- [Was It Good? It Was Provocative.” Learning the Meaning of Scalar Adjectives](https://md.research.elamur.ai/free/en/papers/marneffe-2010-was-it-good-it-was/)
- [Outsourcing FrameNet to the Crowd](https://md.research.elamur.ai/free/en/papers/fossati-2013-outsourcing-framenet-crowd/)
- [Examples and Specifications that Prove a Point: Identifying Elaborative and Argumentative Discourse Relations](https://md.research.elamur.ai/free/en/papers/scholman-2017-examples-specifications-that-prove-point/)
- [Phrase Detectives Corpus 1.0 Crowdsourced Anaphoric Coreference.](https://md.research.elamur.ai/free/en/papers/chamberlain-2016-phrase-detectives-corpus-1-0/)
- [Really? Well. Apparently Bootstrapping Improves the Performance of Sarcasm and Nastiness Classifiers for Online Dialogue](https://md.research.elamur.ai/free/en/papers/lukin-2013-really-well-apparently-bootstrapping-improves/)
- [TyDiP: A Dataset for Politeness Classification in Nine Typologically Diverse Languages](https://md.research.elamur.ai/free/en/papers/srinivasan-2022-tydip-dataset-politeness-classification-nine/)
- [Statistical Parsing by Machine Learning from a Classical Arabic Treebank](https://md.research.elamur.ai/free/en/papers/langstream-2015-dukes-statistical-parsing-machine-learning-classical/)
- [A Probabilistic Annotation Model for Crowdsourcing Coreference](https://md.research.elamur.ai/free/en/papers/paun-2018-probabilistic-annotation-model-crowdsourcing-coreference/)
- [Getting Reliable Annotations for Sarcasm in Online Dialogues](https://md.research.elamur.ai/free/en/papers/swanson-2014-getting-reliable-annotations-sarcasm-online/)
- [Design Choices for Crowdsourcing Implicit Discourse Relations: Revealing the Biases Introduced by Task Design](https://md.research.elamur.ai/free/en/papers/pyatkin-2023-design-choices-crowdsourcing-implicit-discourse/)
- [Improving Crowdsourcing-Based Annotation of Japanese Discourse Relations](https://md.research.elamur.ai/free/en/papers/kishimoto-2018-improving-crowdsourcing-based-annotation-japanese/)
- [Design Choices in Crowdsourcing Discourse Relation Annotations: The Effect of Worker Selection and Training](https://md.research.elamur.ai/free/en/papers/scholman-2022-design-choices-crowdsourcing-discourse-relation/)
- [Towards Semi-Automated Annotation for Prepositional Phrase Attachment](https://md.research.elamur.ai/free/en/papers/lingbulk-2010-rosenthal-semi-automated-annotation-prepositional-phrase/)
- [Coreference Annotation of an Arabic Corpus using a Virtual World Game](https://md.research.elamur.ai/free/en/papers/aliady-2022-coreference-annotation-arabic-corpus-virtual/)

## Cite

The paper itself, not this page. BibTeX from the library's record of the work.

```bibtex
@inproceedings{snow2008cheap,
  title = {{Cheap and Fast – But is it Good? Evaluating Non-Expert Annotations for Natural Language Tasks}},
  author = {Snow, Rion and O'Connor, Brendan and Jurafsky, Daniel and Ng, Andrew},
  booktitle = {Proceedings of the 2008 Conference on Empirical Methods in Natural Language Processing},
  year = {2008},
  url = {https://aclanthology.org/D08-1027/}
}
```

- [← previous Lattice-based Minimum Error Rate Training for Statistical Machine Translation](https://md.research.elamur.ai/free/en/papers/macherey-2008-lattice-based-minimum-error-rate/)
- [next → A New String-to-Dependency Machine Translation Algorithm with a Target Dependency Language Model](https://md.research.elamur.ai/free/en/papers/shen-2008-new-string-dependency-machine-translation/)
- [↑ back to papers of 2008](https://md.research.elamur.ai/free/en/papers/2008/)

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27. Carlo Strapparava and Rada Mihalcea. 2007. SemEval-2007 Task 14: Affective Text In Proc. of SemEval-2007. [find](https://scholar.google.com/scholar?q=Carlo+Strapparava+and+Rada+Mihalcea%2E+2007%2E+SemEval%2D2007+Task+14%3A+Affective+Text+In+Proc%2E+of+SemEval%2D2007%2E) [our card](https://md.research.elamur.ai/free/en/papers/strapparava-2007-semeval-2007-task-14-affective/)
28. Qi Su, Dmitry Pavlov, Jyh-Herng Chow, and Wendell C. Baker. 2007. Internet-Scale Collection of Human-Reviewed Data. In Proc. of WWW-2007. [find](https://scholar.google.com/scholar?q=Qi+Su%2C+Dmitry+Pavlov%2C+Jyh%2DHerng+Chow%2C+and+Wendell+C%2E+Baker%2E+2007%2E+Internet%2DScale+Collection+of+Human%2DReviewed+Data%2E+In+Proc%2E+of+WWW%2D2007%2E)
29. Luis von Ahn and Laura Dabbish. 2004. Labeling Images with a Computer Game. In ACM Conference on Human Factors in Computing Systems, CHI 2004. [find](https://scholar.google.com/scholar?q=Luis+von+Ahn+and+Laura+Dabbish%2E+2004%2E+Labeling+Images+with+a+Computer+Game%2E+In+ACM+Conference+on+Human+Factors+in+Computing+Systems%2C+CHI+2004%2E)
30. Luis von Ahn, Mihir Kedia and Manuel Blum. 2006. Verbosity: A Game for Collecting Common-Sense Knowledge. In ACM Conference on Human Factors in Computing Systems, CHI Notes 2006. [find](https://scholar.google.com/scholar?q=Luis+von+Ahn%2C+Mihir+Kedia+and+Manuel+Blum%2E+2006%2E+Verbosity%3A+A+Game+for+Collecting+Common%2DSense+Knowledge%2E+In+ACM+Conference+on+Human+Factors+in+Computing+Systems%2C+CHI+Notes+2006%2E)
31. Ellen Voorhees and Hoa Trang Dang. 2006. Overview of the TREC 2005 question answering track. In Proc. of TREC-2005. [find](https://scholar.google.com/scholar?q=Ellen+Voorhees+and+Hoa+Trang+Dang%2E+2006%2E+Overview+of+the+TREC+2005+question+answering+track%2E+In+Proc%2E+of+TREC%2D2005%2E)
32. Janyce M. Wiebe, Rebecca F. Bruce and Thomas P. O’Hara. 1999. Development and use of a gold-standard data set for subjectivity classifications. In Proc. of ACL-1999. [find](https://scholar.google.com/scholar?q=Janyce+M%2E+Wiebe%2C+Rebecca+F%2E+Bruce+and+Thomas+P%2E+O%E2%80%99Hara%2E+1999%2E+Development+and+use+of+a+gold%2Dstandard+data+set+for+subjectivity+classifications%2E+In+Proc%2E+of+ACL%2D1999%2E)
33. Annie Zaenen. Submitted. Do give a penny for their thoughts. International Journal of Natural Language Engineering (submitted). [find](https://scholar.google.com/scholar?q=Annie+Zaenen%2E+Submitted%2E+Do+give+a+penny+for+their+thoughts%2E+International+Journal+of+Natural+Language+Engineering+%28submitted%29%2E)
